WLDCAT Privacy Policies

 

WLDCAT, LLC (“WLDCAT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. INFORMATION WE COLLECT

We collect information to improve your experience, personalize content, and ensure the smooth operation of our services.

a. Information You Provide

  • Account Information: Name, email address, phone number, payment details, and other necessary account details when you create an account.
  • Booking and Purchase Data: Information related to class bookings, membership subscriptions, and purchases.
  • Communication Information: When you contact us via email, submit a form, or interact with us on social media.

b. Information We Automatically Collect

  • Device and Usage Data: IP address, browser type, operating system, and usage patterns (such as pages visited and time spent on the site).
  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance user experience, gather analytics, and track interactions with our content.

c. Third-Party Data

  • Payment Processors: We use Stripe to process payments securely. WLDCAT does not store your credit card information.
  • Integrations: Data collected through Arketa, our class booking and membership platform, may be shared with us to facilitate account management and class reservations.

2. HOW WE USE YOUR INFORMATION

We use the information collected to provide, improve, and personalize your experience. Specifically, we use your information to:

  • Provide Services: Process bookings, manage memberships, and deliver content.
  • Process Payments: Facilitate secure transactions through Stripe or other payment gateways.
  • Communicate with You: Send confirmations, class updates, promotional offers, and account-related notifications.
  • Personalize User Experience: Recommend relevant content, classes, or offers based on usage patterns.
  • Analyze and Improve Services: Monitor platform performance, identify trends, and improve service offerings.

3. SHARING YOUR INFORMATION

We value your privacy and do not sell or share your personal information with third parties for marketing purposes. However, we may share your information under the following circumstances:

  • Service Providers: We share information with trusted service providers (such as Arketa and Stripe) who assist us in operating our platform and providing services.
  • Legal Compliance: We may disclose information to comply with legal obligations, protect against fraud, or enforce our Terms and Conditions.
  • Business Transfers: In the event of a merger, acquisition, or sale of WLDCAT assets, your information may be transferred as part of the transaction.

4. COOKIES AND TRACKING TECHNOLOGIES

WLDCAT uses cookies and other tracking technologies to enhance your experience and gather analytical data. By using our website, you consent to our use of cookies.

a. Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality, including account management and payment processing.
  • Performance Cookies: Collect information about how visitors interact with the site, allowing us to improve performance.
  • Marketing Cookies: Used to track user behavior and deliver personalized advertisements.

b. Managing Cookies

You can adjust cookie settings through your browser or device. Disabling cookies may affect your experience on our site.

5. DATA SECURITY

We take your data security seriously and implement industry-standard measures to protect your information.

a. Security Measures

  • Encryption of sensitive data
  • Secure payment processing via Stripe
  • Regular system monitoring to prevent unauthorized access

b. Account Security

You are responsible for maintaining the security of your login credentials. If you suspect unauthorized access, please contact us immediately at info@nicolehaworth.com.

6. YOUR RIGHTS AND CHOICES

You have control over your personal information and can exercise the following rights:

  • Access and Correction: Access your account information and update or correct inaccuracies.

  • Opt-Out of Communications: Unsubscribe from promotional emails by following the opt-out instructions in the email.

  • Account Deletion: Request the deletion of your account and associated data by contacting info@nicolehaworth.com.

7. THIRD-PARTY LINKS

Our website may contain links to third-party websites. WLDCAT is not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

8. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Upon account termination, we will securely delete or anonymize your data, except where retention is required by law.

9. CHANGES TO THIS POLICY

WLDCAT reserves the right to update or modify this Privacy Policy at any time. We will notify users of significant changes via email or through our platform. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: Email: info@nicolehaworth.com

Thank you for trusting WLDCAT with your fitness journey. We’re committed to keeping your data safe and secure while providing an exceptional experience.